Frequently Asked Questions


Placing Orders

How can I place an order on your website?

A: Please login your email at our website first. Then go ahead to shop! When you check out, please follow to fill in blanks of your profile and choose the right shipping and payment method.


How can I choose shipping method?

A: Shipping method can be chosen on the checkout page automatically. Our shipping courier are J&T Express, JRS Express and LBC Express.


Why does it always return to my account page when I check out?

A: This usually occurs when you haven’t completely edited your account information or user profile.


How can I know if I place orders successfully?

A: You can find all orders in order summary of your LSF Agri-solution account. At the same time, you will receive order confirmation after placing orders successfully. If still failed, please check if money has been deducted from your payment method account. If yes, please send receipt or a confirmation to sales@lsfagrisolution.com. Otherwise, you are free to place a new order on our webstore.


Links don't seem to work

A: First, we suggest you use Google Chrome to surf on our website. If it still doesn’t work after refreshed, could you please send the screenshot to us? Thanks for your report and sorry for the inconvenience.


I already placed an order and want to add more items. How can I do that?

A: There is no problem if your order have not been shipped. You can place a new order in our website. At the same time, don't forget to add comment that combine with your last order.


After payment, I find shipping information of my order is wrong. What should I do?

A: It’s no question before shipment. Please send right shipping information with your order ID to store@lsfagrisolution.com soon.


I already paid for my order and want to change other items. Is that possible?

A: Please check your order status first in order history of your account. Before shipment, you can contact store@lsfagrisolution.com directly to change products.


How can I get the invoice?

A: You can find the order in order history of your account and print invoice.